Question 1

What requirements do I need to use Smart Home in my home?"

Accepted Answer

With the degree of automation you want, you determine which elements you will use. Even if you only start with a switch socket, you can gradually expand the system to a complete solution. myTEM Smart Home is modular and open and therefore suitable for beginners and professionals. With myTEM Smart Home you have a scalable solution for every application. myTEM Smart Home is ideal for new buildings as well as for retrofit solutions and renovations.

Question 2

How does the smart home control work?

Accepted Answer

The myTEM Smart Home Server (Radio Server and Smart Server) is at the heart of the smart home. It is the central intelligence of the smart home system. It networks and controls all other smart home devices and the myTEM smart home app. The Smart Home Server is available in versions with radio communication (Radio Server) and for installation in the control cabinet (Smart Server). With the various expansion modules and gateways, the myTEM smart home system can be adapted to any size and home automation requirement.

Question 3

Can the heating also be integrated and intelligently controlled?

Accepted Answer

Special radiator valves (radio valves) are available for this purpose, or an IO module that can be used to control the valves of the underfloor heating. This allows the indoor climate to be controlled throughout the house. Temperature profiles can be stored for each room and adapted to individual requirements. Window and door contacts detect when a window is open, for example. The radiator thermostat then regulates the radiator down. This also helps to save energy!

Question 4

How do I know if my heater is compatible?"

Accepted Answer

Basically, every heating system is compatible. With the myTEM Radio Valve you can easily integrate the heating radiator and with the myTEM Radio IO module your underfloor heating into your smart home and thus save energy.

Question 5

How much did it cost me to get started with the Smart Home?

Accepted Answer

The myTEM starter packages cost between CHF 356.00/EUR 345.00 (timer starter set) and CHF 487.00/EUR 473.00 (light starter set). You can find the prices of all myTEM Smart Home products in our online shop.

Question 6

What happens to my data with Smart Home?

Accepted Answer

You decide whether your smartphone should have external access to your smart home. If not, then your myTEM Smart Home will only work in the local network. It doesn't connect to the outside world. Everything still works within your local network, without restrictions. Your privacy is protected in any case and at all times!
Personal data is only used if you release it for a specific purpose and you want to access your Smart Home via the myTEM Smart Home App. Only then will data be sent over the Internet. Therefore, only the Smart Home Server at your home serves as storage space for your private data.

Question 7

What does smart home alarm system mean?

Accepted Answer

You can make your home more secure with the help of various actuators (door/window contact, motion detector). The motion detector alerts you to movements. The window and door contact triggers an alarm when a window or door is opened. If smoke develops, the myTEM Smart Home App reports immediately and raises an alarm. At the same time you will receive a push notification on your smartphone.

Question 8

What is Z Wave?

Accepted Answer

Z-Wave is the international radio standard for communication between devices in the intelligent house. Z-Wave enables secure, stable communication in which each message is reconfirmed by the recipient (two-way communication). All mains-operated devices forward messages if the direct radio link between transmitter and receiver is disrupted (routing). Thanks to Z-Wave, devices from different manufacturers can be used together in a wireless network. Thus, myTEM can be used with any Z-Wave devices from other manufacturers in the common Z-Wave wireless network.
The myTEM Radio Server is a Z-Wave device with secure communication (S2) and uses the radio frequency of 868.4 MHz. If other devices also have the special, secure communication, data is exchanged in this secure mode. If the other devices do not support this mode, normal, unsecured communication is used for reasons of compatibility.
More about Z-Wave at Wikipedia.

Question 9

Where should I ideally mount the smoke detector?

Accepted Answer

A smoke detector should be installed in every bedroom, children's room and in the hallways that serve as escape routes. Place the smoke detector as centrally as possible in the room, in a horizontal position, on the ceiling.
One smoke detector is only enough for a 60 square meter room and should always be installed in the middle of the ceiling . For larger rooms and special structural features, please note:
L-shaped rooms larger than 60 square meters require two smoke detectors, one on each side.
Large rooms that are interrupted by partition walls, partial walls or large furniture require a smoke detector for each area.
Open connections that extend over several floors require a smoke detector at least on the upper level.

Question 10

Where can I find a decision to use Smart Home products?

Accepted Answer

We have created an Excel file to help you make your decision. This file shows you exactly which functions can be implemented with which products and how you can automate your house with Smart Home from myTEM.
Download myTEM Decision Helper (. xls)

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